Job title: Embedded Transformation Manager
Company: University of North Carolina
Job description: The Operational Excellence team acts as a catalyst for change and a champion of transformation to support the University’s mission of teaching, research, and public service. The Operational Excellence Embedded Transformation Manager is a full-time, permanent staff member on the Operational Excellence team working exclusively within the UNC School of Nursing (SON) to lead and ensure the overall success of projects supporting the SON mission of Advancing Health for All. Depending on the complexity and/or scope of the project, the Embedded Transformation Manager may be responsible for only one project at a time or may support 2 to 3 projects.
Primary Responsibilities include, but are not limited to, the following:
Transformational Leadership: Provide leadership and direction for major projects at the school that will transform operations. Provide strategic thought partnership and best practices to school leaders, leveraging the knowledge and experience of the Operational Excellence team. When necessary, collaborate with leaders across the University and other major campus units.
Project Definition: Network with the School’s faculty, staff, and students to identify opportunities that align with the school’s priorities and are high-impact or add significant value. Meet with subject matter experts to define, scope, and prioritize projects. Work with the SON Dean and SON Associate Dean for Administration to gain an understanding of the goal of each project, what success ultimately looks like, and how it can be measured.
Solution Design: Lead and facilitate design workshops to analyze identified challenges and design solutions by partnering with subject matter experts. Provide guidance on feasibility and impact of proposed solutions.
Project and Change Management: Oversee the implementation of complex School-wide or high priority projects. Monitor deliverables throughout the project lifecycle to ensure completeness, consistency, and quality. Identify and track metrics to measure success. Deliver tangible and quantifiable process and operational improvements. Manage the people side of change to ensure successful implementation, adoption, and reinforcement. Introduce tools and methodologies that enable continuous quality improvement. Proactively flag issues or barriers to success and work with the project team to create a relevant action plan. Escalate issues that cannot be solved directly by the project team to the SON Dean, SON Associate Dean for Administration or Associate Vice Chancellor for Operational Excellence via the established process.
Minimum Education and Experience Requirements
Master’s and 1-2 years’ experience; or Bachelors and 2-4 years’ experience; or will accept a combination of related education and experience in substitution.
Required Qualifications, Competencies, and Experience
None
Preferred Qualifications, Competencies, and Experience
The successful candidate will have a demonstrated understanding of complex enterprise-wide projects and/or strategic and operational reviews, preferably within a higher education or non-profit environment.
The successful candidate should be able to demonstrate:
- Excellent problem-solving skills, ability to help others organize problem solving and act
- Project management experience, preferably with organizational metrics component
- Change management experience, preferably certification
- Excellent interpersonal communication skills
- Group facilitation and presentation skills
- An ability to distill insights from multiple sources of information into an executive-level overview
- An ability to influence others, even without direct management responsibility
- An analytical orientation, comfortable with understanding inputs to metrics and setting realistic targets
- An ability to establish strong standing and respect within the organization
- A strong understanding of business and policy issues faced by the organization, and why the transformation is critical.
- Advanced proficiency with Microsoft PowerPoint and Excel
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
Special Instructions
Quick Link
Posting Contact Information
Department Contact Name and Title Karen West, HR Representative
Department Contact Telephone or Email [email protected]
Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Expected salary: $76000 – 87000 per year
Location: North Carolina
Job date: Thu, 11 Jan 2024 00:00:42 GMT
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