Job title: Embedded Desktop Support Technician
Company: KeyLogic
Job description: Overview
Position: Embedded Desktop Support Technician
Location: Livermore, CA
Salary Range: $72,000 – 82,000 per year
Clearance: Clearable to Q
KeyLogic is seeking an Embedded Desktop Support Technician to support a major national laboratory. You will provide end-user support with processes for managing and delivering services that are ITIL® conformant. You will resolve incidents, service requests, and problems associated with service failures or degradations that are related to hardware and software computing devices (including mobile equipment).
Responsibilities:
- Provide Unclassified Desktop, Windows, Mac, Linux support.
- Provide Mission Desktop support.
- Provide Multi-User Room support.
- Provide Computer Builds and Deployment services.
- Provide Personnel Moves – Desktop Computer related services.
- Provide Hardware Repair services.
- Analyze and study complex system requirements.
- Design software tools and subsystems to support software reuse and domain analyses and manage their implementation.
- Review existing programs and assist in making refinements, reducing operating time, and improving current techniques.
- Supervise software configuration management.
Qualifications:
- Associate’s Degree and 4 years of experience
- In lieu of a degree, 3 additional years of experience is applicable, totaling 7 years of related job experience.
- U.S. Citizenship is required per Contract to obtain and maintain a U.S. Department of Energy clearance, with the ability to obtain and maintain a DOE Q clearance.
See Job Description
Expected salary: $72000 – 82000 per year
Location: Livermore, CA
Job date: Wed, 10 Jan 2024 23:47:35 GMT
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